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E210/Business and Professional Writing, Dr. Michael O'Conner |
We are constantly bombarded by persuasive business
messages of some type, including advertisements, articles, and
"junk mail" in the form of letters and memos. Collect
two examples of persuasive messages that you have received recently,
of at least a page or more in length. Try to choose one example
of an effective persuasive message and one example of an ineffective
message. Then write a memo to me analyzing and critiquing the
two business documents for their persuasive content. Include a
copy of the two documents with your memo.
This assignment will tend to be a little longer than
prior assignments, however choose two documents that really worked
for you, excited you, or really made you mad. Have some fun with
the critique. Include the following in your assignment:
* Follow all Memo formatting
* Begin your memo with a purpose statement, such
as: "Enclosed are two business documents that have been analyzed
and critiqued for their persuasive content."
* Identify the purposes of the documents and state
where your documents are from. A second sentence to your memo
may include: "The first document is an advertisement for
Macy's Labor Day sale from a letter sent directly to my home."
or "The second document is a full page advertisement for
US Air in Fortune Magazine."
* Tell if each persuasive message is effective or
ineffective.
* Identify the intended audiences of the documents.
Was more audience analysis needed by the businesses?
* What is the main persuasive purpose of each document?
* Which of the four persuasive goals (adoption, continuance,
discontinuance, deterrence) is the document utilizing?
* How many of the three major persuasive appeals
(reasoning, credibility, emotion) is each document using? Give
specific examples of where the appeals are used within the message.
* Identify if the documents are using the AIDA concept in their persuasive plans. Give examples of each, if utilized. If one or more of the four elements are missing, what should the document have included to fit the pattern? Make recommendations to improve the documents.